Information Technology Services (ITS) recently acquired a software replacement for WebSurveyor. ITS has signed a 3-yr. agreement with Qualtrics to use their survey solution. Qualtrics is a hosted solution that provides an easy to use web interface for building, distributing and analyzing survey results. The service is available, at no cost, to all students, faculty and staff at The University of Iowa and is ready to use today.
To access the service, please go to the customized University of Iowa portal https://uiowa.qualtrics.com and login with your HawkID and password. If you do not already have an account with Qualtrics, one will be automatically set up for you.
Support
Qualtrics will be the primary provider of support for this product. Their contact information is:
- Email: support@qualtrics.com
- Phone: 800-340-9194 (9am-8pm EST)
- Web Site: http://www.qualtrics.com/university/researchsuite/
Training
Qualtrics will provide unlimited web-based training as part of our agreement with them. Individuals can sign-up for regularly scheduled training courses at http://www.qualtrics.com/university/researchsuite/. On-demand learning is available, at any time during your day, by using the Qualtrics University Tutorial Videos. To learn how to create a survey, begin by selecting the following URL, http://www.qualtrics.com/university/researchsuite/basic-building/create-surveyadd-questions/create-a-survey. To learn more about using Qualtrics at the University of Iowa, please visit the Qualtrics Support Center in the Iowa Knowledge Environment (referred to as IKE) by clicking the following URL, http://its.uiowa.edu/apps2/support/qualtrics.
If you have any questions or concerns, please contact the ITS Help Desk.