The University of Iowa - Exchange Support

Request to Add or Remove Hawkmail Resources

A resource is a thing that you schedule instead of a person. Resources are conference rooms, projectors, laptops, etc.

To request a resource for scheduling in Hawkmail, your departmental Hawkmail liaision should fill out the form below or if you are requesting several resources, see Batch resource adds - 5 or more resources for information.

Resource Name maximum 20 alphanumeric characters, including hyphens ("/" characters are not valid)
Each resource must begin with RES-, followed by BLDGRoom# or BLDG-EquipmentDescription
Note: "RES-" should be counted as part of the 20-character limit.

Examples:
RES-LC100B
RES-USB-Laptop
RES-LCN-JonesCommons
RES-CBB-ConfRoom
RES-USB112-SDTrainRm

Resource Owner(s) Hawk ID(s)
Note: this is the person, or people, who manage the resource.

Departmental OU Administrator(s) in AD Hawk ID(s)
Note: List Hawk ID's or "Universal" Security Group of people needing access

Once we have added the resource to the Hawkmail server, you will receive an e-mail notification. For more information see Resource Setup

Requestor Name

Requestor Email

Requestor Phone #

Batch adds (5 or more resources) - requests to add multiple resources to Hawkmail should go through the departmental Hawkmail liaison. The liaison should send an e-mail request to its-email@uiowa.edu and include the text Batch Hawkmail Resources in the "Subject:" field of the message. Also, attach a spreadsheet with the information below and name the attached spreadsheet as follows: resources-alias (alias=requestor's alias to send notification, e.g., jane-doe).

Column1 = Resource Name (e.g., RES-LC100B) Note: use alphanumeric characters, plus the hyphen ("/" characters are not valid)
Column2 = Resource Owner(s) Hawk ID(s) Note: this is the person (or people) who manage the resource
Column3 = Departmental OU Administrator(s) in AD Hawk ID(s)

Resource Name (20 char max)	Resource Owner(s)	Dept. OU Admins in AD
RES-LC100B	zphillips	ajones, bnelson, cwilliams
RES-LIB412-ConfRoom	rdewey, jwilson	fjensen

Note: Resource Name is a maximum of 20 alphanumeric characters, including hyphens. Each resource must begin with RES-, followed by BLDGRoom# or BLDG-EquipmentDescription
Note: "RES-" should be counted as part of the 20-character limit.

Examples:
RES-LC100B
RES-USB-Laptop
RES-LCN-JonesCommons
RES-CBB-ConfRoom
RES-USB112-SDTrainRm

Once we have added the resources to the Hawkmail server, you will receive an e-mail notification. For more information see Resource Setup.

Hawkmail Liaisons

The List of Dept. Technical Liaisons .

Removing a Resource

When a Hawkmail resource is no longer needed, the departmental Hawkmail liaision should contact the ITS Hawkmail Team, and request that the Resource be deleted from the Hawkmail server.