The University of Iowa ITS Campus Services - Exchange Support

Requesting A Departmental Mailing List

Departmental Liaisons should fill out the form below to request that a departmental mailing list (e.g., Org and/or Dept) appear in the Hawkmail Global Address List (GAL). NOTE: Unlike Eudora departmental mailing lists (which a person had to maintain) these lists are automatically updated daily via the U of I Directory.

Departmental Liaisons may also request a sub-departmental mailing list (e.g., ITS HelpDesk is a sub-group of ITS (which is the ORG) and Campus Services (which is the department).

For more information see: Best Practices - Tips and Recommendations for Creating Lists in Hawkmail

If you are requesting an Org Mailing List, fill out Section 1

If you are requesting an Departmental Mailing List(s), fill out Section 1 & 2

If you are requesting a Sub-department Mailing List(s), fill out Section 1, 2 & 3 Note: you must first have your OU Admin create a security group before you request your sub-department mailing list.

SECTION 1 (ORG):

1. Organization Name (e.g., Information Technology Services)

2. Organization Code (e.g., 43)

SECTION 2 (DEPARTMENT):

Please check the box if you would like ALL Departments in your Organization
Note: Your organization will appear in the GAL (Global Address List) and you will be able to use it to send messages to everyone that is a member of your Organization. Since it appears in the GAL, you will also be able to use this GAL entry to assign permissions to a Public Folder.

To specify a single department(s) ONLY, please enter the following:

Department Name (e.g., Campus Services)

Departmental Code (e.g., 5061)

Department Name (e.g., Campus Services)

Departmental Code (e.g., 5061)

Department Name (e.g., Campus Services)

Departmental Code (e.g., 5061)

SECTION 3 (SUB-DEPARTMENT):

Sub-Department Name (e.g., ITS Help Desk)

Security Group Name

When the departmental mailing list has been added to the Hawkmail server, the Requestor will receive an e-mail message. Note: If your account is set to "Use Cached Exchange Mode", your department will not show up in the GAL unless you exit Outlook and restart. Instructions for de-selecting "Use Cached Exchange Mode".

Requestor Name

Requestor Email