Configuring Entourage 2004 to Connect to Hawkmail
System Requirements
- Mac OS X version 10.1 or later (The latest version of Mac OS X, available through Software Update, is recommended.)
- Account on Hawkmail server
- Campus network connection or access thru an Internet Service Provider
- Microsoft Office 2004 SP2
Note: Microsoft Office 2004 SP2 should already be installed and you should have a Hawkmail account, before you begin the configuration procedure.
Configuration Procedure
- Launch Microsoft Entourage.
Important: If the Entourage Setup Assistant appears, exit the Setup Assistant and proceed to step 2. The Entourage Setup Assistant will not properly configure your account—we are working with Microsoft to resolve the problem.
- Select Tools | Accounts.
- Click on the Exchange tab and click on the New button.
- Click on the Configure account manually button.
- Enter an "Account name", e.g., Hawkmail.
- Enter your "Name", e.g., Chris Jones.
- Enter your "E-mail address", e.g., chris-jones@uiowa.edu.
- Enter your "Account ID" (Hawk ID), e.g., cjones.
- Enter iowa in the "Domain" field.
- Enter your "Password" (Hawk ID password).
- Enter email.uiowa.edu in the "Exchange server" field.
- Click the box "This DAV service requires a secure connection (SSL)".
- Click on the Advanced tab.
- Enter email.uiowa.edu/public/ in the "Public folders server" field.
- Check the box This DAV service requires secure connection (SSL).
- Enter iowa.uiowa.edu in the "LDAP server:" field
- Click the OK button.
- Close out of the Accounts screen.
To open additional Hawkmail accounts or a shared departmental account, repeat the process above.
Note: You can not access the LDAP directory from off campus using Entourage. You would need to use OWA to access the directory.
In addition to the Entourage online Help, go to Microsoft Mactopia and click on the Entourage 2004 link for more resources.
