What Type of Account Do I Need In Hawkmail?
Requesting Individual Account - One User
Individual accounts are tied to a HawkID and HawkID password. You use this type of account to actually log into Hawkmail.
Requesting Individual Account - Multiple Users
These accounts are created for a specific group of users who do not have individual Hawkmail accounts. You would also use this type of account in the following instance: (e.g., You have a job where people are rotating throughout the day (like a Help Desk) and you want one account for this group to share/log into. Configuring Outlook for this account is done the same way you do for individual Hawkmail accounts.
Requesting Shared/Departmental Account - Faculty and Staff
Shared/departmental accounts for faculty and staff are accounts that are shared by co-workers allowing them to view a second mailbox while being logged into their own personal account. These shared accounts are not tied to a particular person. (e.g., if you have a departmental account that multiple people will be checking, once the account is created, while logged into your own Hawkmail session, you would then choose to display the shared/departmental account's mailbox folders or calendar). Instructions for using Shared/Departmental Accounts can be found here.
Requesting Shared/Departmental Account - Student Organizations
Shared/departmental accounts for student organizations are accounts that are shared by a student organization allowing them to view a second mailbox while being logged into their own personal account. These shared accounts are not tied to a particular person. (e.g., if you have a departmental account that multiple people will be checking, once the account is created, while logged into your own Hawkmail session, you would then choose to display the shared/departmental account's mailbox folders or calendar). Shared/Departmental Accounts for Student Organizations require approval from the Office of Student Life. Instructions for using Shared/Departmental Accounts can be found here.
Resource accounts are for conferences rooms, equipment (e.g., laptop, car). The resource owner will need to set access rights, including whether the resource can be double-booked, auto-accept meetings, etc.
