ITS Email Announcements
LISTSERV Upgrade February 20 (February 2008)
ITS plans to upgrade our LISTSERV software on the morning of Wednesday, February 20, 2008. LISTSERV will be unavailable from 6:30 a.m. that morning until about noon. All messages sent to LISTSERV during those hours will be held and delivered after the upgrade is complete.
For more information about the upgrade, see “What’s New?” at http://cs.its.uiowa.edu/email/listserv/whatsnew.shtml.
Malicious False E-mail Message (October 30, 2007)
Several users have reported receiving an e-mail message with the subject of “Confirm Your Email Address!” that requests you to reply with your password to confirm your email account or risk having your account deactivated. This is not a legitimate message. ITS will never request your password be sent in an e-mail. Please delete the message if you receive it. If you have already replied to the message with your password, change your Hawk ID password immediately at http://hawkid.uiowa.edu.
Office 2007 classes being offered (September 2007)
ITS is now offering Interactive Office 2007 classes including Outlook Email.
Announcing Hawkmail (August 2007)
Beginning Monday, August 13th, ITS Staff will begin to change all Microsoft Exchange support documentation to reflect the adoption of ‘Hawkmail’ as the name of the centrally supported email service. Additionally, we will begin to phase the ‘Blue’ name out as we migrate to Hawkmail this Fall. If you have any questions or concerns regarding this effort please contact lance-bolton@uiowa.edu
Eudora 7.1 Windows and Eudora 6.2.4 Macintosh OS X are now available (January 2007)
Click here for installation instructions and to find out about the new features. IMAP users should pay special attention to the configuration changes in the installation instructions. If you have questions, please contact the ITS Help Desk @ 384-HELP (4357) or via e-mail at its-helpdesk@uiowa.edu
ITS Will Increase Efforts to Fight Spam (January 2007)
On January 11th, ITS will increase efforts to fight spam by changing the default spam rejection setting from 99% and above probability to 90% and above probability. You may change your spam setting at any time by visiting http://apps.its.uiowa.edu/antispamservice and login in with your Hawk ID. If you have previously modified your setting via the self-service tool, this change will not affect you.
ITS Offering Free E-mail/Calendar Classes (October 2006)
ITS is offering free e-mail classes. No registration is required for students, and faculty/staff can register through the HR Self Service site. Click here for more information about each class, registration details, and the course schedule.
Updated Version of Webmail (IMP) (August 2006)
Webmail service from the Blue cluster will be unavailable from 6am-7am on August 8. You will not be able to log into Webmail during the outage. Incoming e-mail will be queued for delivery at the end of the outage. After the upgrade, you will continue to access Webmail (IMP) at http://webmail.uiowa.edu. Some of the new features that Webmail offers include:
1) Enhanced user interface
2) Webmail menu on the left side of screen
3) Play a sound on new mail
4) Create stationery
5) More customizable user options.
Eudora 7.0.1 Windows is now available (May 2006)
Click here for installation instructions and to find out about the new features. IMAP users should pay special attention to the configuration changes in the installation instructions.
If you have questions, please contact the ITS Help Desk @ 384-HELP (4357) or via e-mail at its-helpdesk@uiowa.edu
Electronic Communications Review (July 2005)
Email Communications Core Team Charge
Step 1. Identify current and future requirements for Student Electronic Communication especially in the area of email. Educate the faculty and staff about the “domino effect”, i.e., that changes in the student email infrastructure could have direct impact on their email and/or calendar system. Suggested methodology includes, but is not limited to, meeting with stakeholders; holding open forums and focus groups; surveying faculty, staff and students; and sponsoring a small pilot project to compare possible email clients. Involve the advisory teams listed above during the entire process.
Step 2. Identify a solution or solutions that fit the requirements, and quantify each solution's strengths and weaknesses including Total Cost of Ownership. Discuss the potential solution(s) with the various advisory teams.
Step 3. Using the information obtained in steps 1 and 2, make a final recommendation for changes and enhancements to or complete replacement of the student email infrastructure. Include a high level migration plan.
Increased Security when Checking Mail on Blue (June 2005)
Beginning June 7, SSL is required when you connect to Blue to check mail. This increases security when checking mail by using Secure Sockets (SSL) in your e-mail client. SSL encrypts your password and also encrypts incoming e-mail messages.
Note: Do not set SSL for sending e-mail.
Webmail uses SSL so you can continue to use that if needed.
