Enterprise File and Print Services

Welcome

Enterprise File and Print Services is a group within ITS Campus Services chartered with the provisioning and support of standardized data storage and printing services using Active Directory authentication.  We are committed to providing high quality, high availability file and print services to the university community for all data storage needs. 

Getting Started

• What are my options for file space?
• How do I get to my files from off campus?

Technical Assistance

Frequently Asked Questions

• How do I secure a network printer?
• How do I setup my Mac for AD use?
• How do I setup my PC for AD use?
• How do I print with AD - Windows?
• How do I print with AD - Mac?
• What is the best method for sharing a large file?

Other ITS Support Centers

• What is SAFE?
• What is MyFiles?
• What is Xythos?

• Shared Storage Standards
• What is the best way to assign security?
• The ABC's of Shared Storage
• How do I manage my student employee?

How Do I get help?

Please contact the ITS Help Desk at 4-HELP (4-4357) or its-helpdesk@uiowa.edu with questions.