Customer Information Desk : Telephone Authorization Code Registration

  1. Launch a web browser and type http://isis.uiowa.edu
  2. Type your Student ID Number/Social Security Number and password, and click the login button. (Your ISIS password is initially your birth date (mmddyy). If you have forgotten, or don’t know, your ISIS password, call the ITS Help Desk at (319) 384-HELP(4357). Be sure to know your student I.D.) 
  3. Click on the “Student Records” link in the ISIS Quick Menu area.
  4. Under the Student Lif Management heading click on the “Phone Authorization Codes” link.
  5. Read the information and click on the "click here" link.
  6. Read the Terms and Conditions, and click on the “I agree to these terms” button.
  7. Your authorization code will be displayed on the screen. You may wish to jot it down, BUT keep it confidential. You are responsible for any charges for calls made using this code.
  8. Click on “Return to the Main Phone Authorization Codes” page. You will see the authorization code(s) that have been issued to you. Please remember you may get only two codes through ISIS.  For additional codes, come to the ITS Customer Information Desk, 2800 University Capitol Centre, Monday – Friday, 8:00 a.m. – 5:00 p.m.  Be sure to bring your student I.D.
  9. Click on the“LOGOUT” button in the top right hand corner of the screen.
  10. Exit your web browser.

  Your authorization code is effective immediately.

Helpful Hints

  • If you have forgotten your authorization code, you can view it on-line (see steps 1-- 4 above)
  •  If your authorization code has been lost, stolen, or is no longer needed, you should deactivate it as soon as possible!  This can be done on-line (see steps 1—4 above), or come to the ITS Customer Information Desk at (319) 384-0800, Monday – Friday, 8:00 a.m. – 5:00 p.m.
  • This code may be used in any residence hall or university apartment on campus.
  •  If you have questions regarding your authorization code, please call the ITS Customer Information Desk at (319) 384-0800, Monday – Friday, 8:00 a.m. – 5:00 p.m.
Copyright © 2005, The University of Iowa, all rights reserved.
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